Report a Repair
Simply report repairs anytime, from anywhere.
Add it to your website or use an app.
24/7 self-service report a repair
- Enable tenants to report repairs from any location by scanning a QR code or through website/an app
- Gather comprehensive repair details through a structured form
- Enhance transparency and accountability with photo evidence for repair completion
Multilingual support for tenants
- Our report a repair system offers an option to report in multiple languages, helping with inclusivity and accessibility
- Allow tenants to translate repair forms into their preferred language, reducing communication barriers
- Enhance the user experience by accommodating tenants’ language preferences
Self-service videos and guides for tenants
- Give tenants resources to resolve minor issues independently
- Reduce property manager workload by minimising unnecessary repair calls and emails
- Enhance tenant satisfaction by quickly dispatching contractor when self-service option fails
Accurate reporting for efficient resolutions
- Allow tenants to provide detailed repair information through uploading photos and videos
- Assist property managers in managing large property portfolios
- Optimise repair prioritisation and resource allocation based on issue severity
No more missed contractor visits
- Keep tenants informed with real-time updates on contractor ETA and location
- Prevent missed visits, saving both time and resources for property managers and contractors
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